Federal Support Engineer

Axon is a pioneering company dedicated to protecting life through innovative safety and justice solutions. As a Federal Support Engineer, you'll be the technical authority and primary point of contact embedded within a law enforcement agency. This role combines technical expertise with customer service excellence, requiring up to 70% travel while working in a hybrid setup from the Washington DC area.

The position demands a strong technical background with at least 4 years of customer-facing support experience and 3 years of networking expertise with government or enterprise clients. You'll be responsible for deploying and maintaining Axon's complete product ecosystem, from software to devices, while providing comprehensive support and training to agency personnel.

This is an ideal opportunity for a technically skilled professional who thrives in a dynamic environment and wants to make a meaningful impact in law enforcement technology. The role offers competitive compensation ranging from $69,458 to $111,132, depending on location and experience, along with comprehensive benefits including 401k matching and parental leave.

Key responsibilities include managing Evidence.com systems, conducting training sessions, providing technical support, and serving as the crucial link between the agency and Axon's product development. The position requires US citizenship and the ability to obtain a Single Scope Background Investigation clearance.

At Axon, you'll be part of a mission-driven company that values diversity, equity, and inclusion, encouraging applications from candidates who might not meet every qualification but are passionate about protecting life and reinventing the world to be a safer place.