Product Support Engineer

Axon is seeking a Product Support Engineer to join their Tier 3 Global Support team, focusing on their advanced in-car camera system, Axon Fleet. This role combines technical troubleshooting with strategic problem-solving, requiring expertise in embedded systems, networking, and software debugging. The position offers an opportunity to make a meaningful impact in public safety technology while working with cutting-edge products.

The ideal candidate will bring 8+ years of technical experience and will be responsible for managing complex technical issues, developing solutions, and collaborating with cross-functional teams. They will work with tools like JIRA and Splunk, perform in-depth debugging, and contribute to improving system reliability and performance.

Axon offers a comprehensive benefits package including competitive salary, 401k matching, healthcare benefits, and various wellness programs. The company culture emphasizes innovation, collaboration, and making a positive impact on society through technology. This hybrid position is available in several major US tech hubs, providing flexibility while maintaining team connectivity.

The role presents an excellent opportunity for experienced technical professionals who want to contribute to meaningful work in public safety while advancing their careers in a dynamic, mission-driven environment. Axon's commitment to diversity and inclusion means they welcome candidates who may not meet every requirement but bring valuable perspectives and skills to the team.