Technical Support Engineer

Axon, a leading provider of safety and justice technology solutions, is seeking a Technical Support Engineer to join their team in Peachtree Corners, Georgia. This role combines technical expertise with customer service excellence, supporting law enforcement customers with Axon's Fusus products and services. The position requires strong networking knowledge, Linux systems administration skills, and experience with security camera systems.

The ideal candidate will have at least 2 years of experience in both routing/switching and technical support, along with SaaS experience. You'll be responsible for handling complex technical issues, leading solution audits, and developing knowledge base articles. The role offers a comprehensive benefits package including healthcare, 401k matching, and professional development opportunities.

This is an excellent opportunity for a technical professional who wants to make a meaningful impact in public safety technology. You'll work in a fast-paced environment, solving critical issues while supporting law enforcement agencies. The position offers competitive compensation ranging from $52,000 to $78,000 based on location and experience.

Axon values diversity and inclusion, encouraging applications from candidates who might not meet every qualification but are passionate about their mission to Protect Life. The role requires CJIS clearance and the ability to handle sensitive information, making it ideal for someone who takes pride in maintaining high security standards while delivering excellent technical support.