Solutions Engineer (Enterprise)

Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world's biggest brands, providing APIs and a global network for internal communications, contact center platforms, apps, and software.
Backend
Senior Software Engineer
In-Person
10+ years of experience
Enterprise SaaS · Telecommunications

Description For Solutions Engineer (Enterprise)

Bandwidth is seeking an Enterprise Solutions Engineer (SE) to join their Sales department. This senior position focuses on high-impact, revenue-generating opportunities across the Enterprise market segment. The SE will be involved in deep, technical discussions with prospects, customers, and internal teams, with the goal of creating and delivering world-class solutions.

Key responsibilities include:

  • Partnering with Sales, Product Management, Product Marketing, and Developers
  • Validating infrastructure designs
  • Providing solution validation testing
  • Creating and maintaining technical documentation
  • Providing interoperability recommendations
  • Collecting customer and prospect feedback

The ideal candidate should have:

  • Bachelor's degree in Engineering or a technical field (or related experience)
  • 10+ years of experience in telecom engineering and/or pre-sales engineering
  • Deep telecom industry knowledge
  • Strong understanding of software architecture and API design
  • Excellent communication and presentation skills
  • Strong business acumen and executive presence

Bandwidth offers a unique "Whole Person Promise" culture, providing:

  • 100% company-paid Medical, Vision, & Dental coverage
  • Four weeks of PTO for new hires
  • PTO Embargo policy
  • 90-Minute Workout Lunches
  • Additional benefits like "Mahalo moments" for life's important events

Join Bandwidth to be part of a dynamic team delivering innovative communication solutions for global brands.

Last updated 2 months ago

Responsibilities For Solutions Engineer (Enterprise)

  • Partner with Sales, Product Management, Product Marketing, and Developers
  • Validate infrastructure designs
  • Provide solution validation testing
  • Create and maintain technical documentation
  • Provide interoperability recommendations
  • Collect customer and prospect feedback
  • Serve as a subject matter expert for sales teams, prospects, and customers

Requirements For Solutions Engineer (Enterprise)

  • Bachelor's degree in Engineering or technical field or related experience
  • 10+ years experience in telecom engineering and/or pre-sales engineering
  • Deep telecom industry knowledge
  • Strong understanding of software architecture and API design
  • Professional written and verbal communication skills including presentation skills
  • Strong business acumen and executive presence
  • Extensive customer and field experience

Benefits For Solutions Engineer (Enterprise)

Medical Insurance
Dental Insurance
Vision Insurance
  • 100% company-paid Medical, Vision, & Dental coverage
  • Four weeks of PTO for new hires
  • PTO Embargo policy
  • Additional PTO through volunteer hours and challenges
  • Mahalo moments program for life events
  • 90-Minute Workout Lunches
  • Unlimited meetings with nutritionist

Interested in this job?

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