Systems Infrastructure Engineer

Bandwidth delivers world-class messaging, voice, and emergency service connectivity through APIs and global network for Global 2000 companies.
DevOps
Mid-Level Software Engineer
In-Person
3+ years of experience
Enterprise SaaS · Telecommunications

Description For Systems Infrastructure Engineer

Bandwidth, a leading provider of messaging, voice, and emergency service connectivity, is seeking a Systems Infrastructure Engineer to join their dynamic team. This role is crucial in maintaining and improving the company's global communications infrastructure that serves Global 2000 companies. The ideal candidate will have 3-5 years of experience in large-scale systems operations, with expertise in storage, virtualization, and load balancing technologies.

You'll be responsible for building automated self-service tooling, managing critical infrastructure, and ensuring the reliability of core communication services. The role requires strong skills in automation technologies like Ansible and Terraform, along with expertise in Linux systems and container orchestration platforms like Kubernetes.

This position offers an exceptional opportunity to work with cutting-edge technology while solving complex challenges that impact global communications. Bandwidth's unique culture, embodied in their "Whole Person Promise," ensures a balanced work-life integration with outstanding benefits including full medical coverage, generous PTO, and wellness initiatives.

The ideal candidate will be someone who thrives in a fast-paced environment, has a passion for automation and infrastructure optimization, and can work autonomously while contributing to a global team. If you're excited about building and maintaining critical systems that power global communications, this role offers the perfect blend of technical challenge and professional growth.

Last updated 16 minutes ago

Responsibilities For Systems Infrastructure Engineer

  • Work as a member of the Systems Infrastructure team
  • Build automated self-service tooling and infrastructure
  • Work with core components of global voice, messaging and emergency network
  • Solve complex challenges and automate repetitive tasks
  • Implement fixes for customer impacting issues during off hours
  • Design scalable and resilient systems
  • Improve efficiency and system performance
  • Administration and on-call responsibilities
  • Harden platform security
  • Participate in Root Cause Analysis (RCA) process
  • Spearhead innovation

Requirements For Systems Infrastructure Engineer

Linux
Kubernetes
  • Bachelor's Degree in computer science or related field
  • 3-5+ years of experience running systems at large scale
  • Experience with NetApp storage
  • Experience with VMware ecosystem
  • Experience with Cisco UCS ecosystem
  • Experience with F5, HAProxy load balancers
  • Strong experience in Ansible and Terraform
  • Knowledge of basic services: DNS, NTP
  • Understanding of Docker, OpenShift and Kubernetes
  • Experience with metrics and monitoring (DataDog, Elasticsearch, LogicMonitor)
  • Familiarity with Git/GitHub
  • Python and bash scripting knowledge
  • Ability to work autonomously in a global team

Benefits For Systems Infrastructure Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • 100% company-paid Medical, Vision, & Dental coverage for employee and family
  • Four weeks of PTO for new hires
  • PTO Embargo policy - no work interruptions during time off
  • Additional PTO through volunteer hours and company challenges
  • Mahalo moments program for life events
  • 90-Minute Workout Lunches
  • Unlimited meetings with company nutritionist

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