Developer Success Engineer

ML infrastructure platform backed by top-tier investors, helping enterprises and AI-native companies power their production workloads.
$110,000 - $150,000
Backend
Entry-Level Software Engineer
In-Person
1+ year of experience
AI · Enterprise SaaS

Description For Developer Success Engineer

Baseten is a cutting-edge ML infrastructure platform that's revolutionizing how enterprises and AI-native companies deploy their machine learning solutions. Backed by prestigious investors like IVP, Spark Capital, and Greylock, we're serving category-defining companies like Descript, Bland.ai, and Patreon. As a Developer Success Engineer, you'll be at the intersection of engineering and customer success, helping users maximize their experience with our platform.

The role combines technical expertise with customer advocacy, requiring strong Python skills and ML/AI knowledge. You'll work closely with the Forward Deployed Engineering team, developing documentation, implementing features, and serving as a crucial bridge between customers and internal teams. This position offers unique exposure to various ML startups and the opportunity to shape the future of AI infrastructure.

We're looking for someone with 1+ years of experience, strong technical background, and excellent communication skills. You'll be joining a fast-paced environment where you can make significant impact on both product development and customer success. The role offers competitive compensation ($110K-$150K), equity, and comprehensive benefits including unlimited PTO and covered healthcare premiums.

What makes this role special is the opportunity to work with cutting-edge ML technology while directly influencing product direction through customer interactions. You'll be part of a growing team that values diversity, inclusion, and continuous learning. If you're passionate about ML infrastructure and want to help shape how companies deploy AI solutions at scale, this role offers the perfect blend of technical challenge and customer impact.

Last updated a month ago

Responsibilities For Developer Success Engineer

  • Partner with Forward Deployed Engineering team to provide technical support and build tools
  • Develop and maintain documentation, tutorials, and technical guides
  • Contribute to product development by implementing new features and fixing bugs
  • Own the internal tools used to streamline customer support
  • Act as a technical liaison between customers and internal engineering teams
  • Collaborate with cross-functional teams to improve ML deployment workflows

Requirements For Developer Success Engineer

Python
  • Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field
  • 1+ years of professional work experience in a fast-paced environment
  • Strong proficiency in Python and experience with ML/AI concepts
  • Excellent written and verbal communication skills
  • High degree of customer empathy
  • Experience with developer tools, CI/CD, and version control systems

Benefits For Developer Success Engineer

401k
Medical Insurance
  • Unlimited PTO
  • 401k
  • Covered healthcare premiums
  • Competitive compensation package
  • Equity

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