Solutions Engineer
Description For Solutions Engineer
BigID, an award-winning tech startup, is revolutionizing data security, compliance, privacy, and AI data management. We're seeking a Senior Solutions Engineer to join our expanding team in the DMV area. This role combines technical expertise with customer-facing responsibilities, working closely with innovative companies to leverage BigID's platform. The ideal candidate will bring 5+ years of pre-sales engineering experience, strong technical knowledge including Linux and Kubernetes, and excellent communication skills. You'll work with Sales teams as a technical expert, influence customer decisions, and drive successful implementations. The position offers comprehensive benefits including full medical coverage, equity participation, and flexible remote work. BigID's culture emphasizes values of Care, Do, Try & Shine, fostering an inclusive environment where innovation and growth thrive. The company has received multiple industry recognitions, including awards in AI, Machine Learning, and Cybersecurity, making it an exciting time to join this fast-growing organization.
Responsibilities For Solutions Engineer
- Work with Sales team as technical subject matter expert during customer calls and presentations
- Consult on best practices and offer direction for solution architecture and design
- Stay up-to-date on competitive solutions, products, and services
- Drive customer success with real-world knowledge and recommendations
- Work with post-sales teams to ensure customer value realization
- Work with Product Management to capture customer feedback
Requirements For Solutions Engineer
- Excellent customer-facing communication and organization skills
- Good troubleshooting abilities and methodical approach
- Ability to explain complex technical concepts to diverse audiences
- Experience with RDBMS systems, no-SQL data stores, and cloud technologies
- Experience with Linux and container frameworks (Kubernetes) required
- Bachelor's degree in Computer Science or related discipline
- Minimum 5 years in pre-sales engineering or consulting role
- Understanding of enterprise data architecture, privacy, and security technologies
Benefits For Solutions Engineer
- Work from home with global remote-first community
- Flexible PTO and Quarterly Volunteer Days
- Equity Participation
- 100% employer-covered medical, dental, and vision
- Pet insurance and legal assistance
- Learning & Development Opportunities
- Fidelity Employer Sponsored 401K
- Robust DEI Program
- Paid Parental Leave
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