Junior Technical Support Engineer - student

Bitstamp is a cryptocurrency exchange platform providing trading services in the digital currency market.
Ljubljana, Slovenia
Backend
Entry-Level Software Engineer
Hybrid
Finance · Blockchain

Description For Junior Technical Support Engineer - student

Bitstamp, one of the leading cryptocurrency exchanges, is seeking a Junior Technical Support Engineer to join their team in a student position. This role offers a unique opportunity to work in the dynamic intersection of cryptocurrency and technical support, helping users navigate the platform while gaining valuable experience in the blockchain industry.

The position is based in Ljubljana, Slovenia, with a hybrid working arrangement that provides flexibility while maintaining team collaboration. As a Junior Technical Support Engineer, you'll be part of a team that ensures smooth operation of the exchange platform and excellent user experience.

This entry-level position is perfect for students who are passionate about cryptocurrency and blockchain technology, with a desire to build a career in the fintech industry. You'll have the opportunity to work with cutting-edge technology while developing your technical and customer service skills.

The role offers hands-on experience in a fast-paced cryptocurrency exchange environment, where you'll learn about blockchain technology, cryptocurrency trading, and technical support best practices. You'll be working alongside experienced professionals who can mentor you and help advance your career in the crypto space.

Bitstamp provides a collaborative work environment where you can grow professionally while contributing to the success of a leading cryptocurrency exchange. This position is ideal for those looking to enter the cryptocurrency industry and gain practical experience while completing their studies.

Last updated 3 minutes ago

Responsibilities For Junior Technical Support Engineer - student

  • Provide technical support to platform users
  • Troubleshoot and resolve technical issues
  • Assist with platform-related inquiries
  • Document and track support tickets
  • Collaborate with other technical teams

Requirements For Junior Technical Support Engineer - student

  • Currently enrolled as a student
  • Basic understanding of cryptocurrency and blockchain technology
  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to work in a hybrid environment

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