Lead Application Support Engineer

Boku Inc. is a global leader in mobile-first payment solutions, trusted by tech giants like Amazon, Meta, Google, and Microsoft. As the Lead Application Support Engineer, you'll play a crucial role in their Network Operations Center, overseeing a team that ensures seamless operations across their extensive network of mobile operator suppliers and vendor partners.

This position offers a unique opportunity to work with a diverse, international team in a company that processes over $10 billion in transactions annually. You'll be responsible for leading technical support operations, managing incident responses, and driving operational excellence while working with cutting-edge payment technologies.

The role requires a strong technical background with expertise in APIs, databases, and Linux systems. You'll be instrumental in maintaining and improving critical payment infrastructure used by millions of consumers worldwide. The position offers significant growth potential within a publicly traded company that values innovation and technical excellence.

Working at Boku means joining a truly global organization with offices across 39 countries, offering exposure to international markets and diverse perspectives. The company provides comprehensive benefits, including equity in a public company, flexible vacation policies, and substantial professional development opportunities.

This role is perfect for a technical leader who thrives in a fast-paced environment, enjoys solving complex problems, and wants to make a significant impact in the global payments industry. The position requires adaptability for 24/7 operations and the ability to lead teams through challenging scenarios while maintaining high service standards.