Technical Support Engineer (Spanish-Speaking)

Botpress, a Series A startup leading the AI agent platform space, is seeking a Technical Support Engineer who is passionate about solving problems and helping users succeed. This role goes beyond traditional support, offering an opportunity to directly impact product development and shape AI automation's future. The ideal candidate will be tech-savvy, with a background in STEM or equivalent experience, and fluent in Spanish and English. They'll work directly with customers through various channels, create educational content, assist with sales and partnerships, and contribute to product improvement. The position offers a chance to work with cutting-edge AI technology while maintaining work-life balance. The role combines technical expertise with customer service, requiring someone who can think on their feet and communicate complex concepts simply. As part of a fast-growing startup, the position promises significant growth opportunities and the chance to be at the forefront of AI innovation. The company's mission is to make AI actionable today, enabling businesses to integrate AI into their operations effectively.