Sales Operations Engineer

Botrista is an innovative company transforming the beverage industry through advanced drink-making technology. As one of the Best California Startups in 2023, we're revolutionizing how restaurants expand their beverage menus with our intuitive solutions. Our CloudBar system provides valuable data insights for menu innovation and customer satisfaction.

The Sales Operations Engineer role is a crucial position that connects sales and technical operations. You'll be responsible for ensuring equipment uptime, providing advanced technical support, and building strong relationships with store-level operators and general managers. This role requires a unique blend of technical expertise and customer service skills.

Key responsibilities include monitoring equipment performance, resolving technical issues before they require field service intervention, and optimizing service delivery through routing-based applications. You'll work closely with Regional Managers and Field Service Engineers to align operations with business goals and identify growth opportunities.

The ideal candidate will have 2-5 years of experience in technical support or related fields, strong troubleshooting skills, and excellent communication abilities. We offer a competitive salary range of $80,000-$85,000 plus commissions and stock options, along with comprehensive benefits including fully paid medical insurance and 401k.

Join our team and be part of a company that's creating a new industry category, combining nature's best ingredients with innovative technology to deliver exceptional beverage experiences. Your role will be essential in maintaining our technological edge and ensuring customer satisfaction across our rapidly growing network of installations.