Dedicated Technical Support Engineer

Broadcom is seeking a Dedicated Technical Support Engineer to join their team in Cork, Ireland. This Level 3 Technical Support role focuses on supporting VMware by Broadcom products, specifically the VCF suite, for key strategic customers in Europe. The position offers an opportunity to work with cutting-edge virtualization technologies while providing expert technical support.

The ideal candidate will be a self-motivated professional with strong customer service and technical problem-solving abilities. You'll be responsible for troubleshooting complex technical issues, engaging with account teams, and working closely with engineering teams to resolve escalated issues. The role provides opportunities for skill development and specialization in various technologies.

As part of a global team, you'll leverage internal technical expertise and resources to deliver effective solutions, while contributing to knowledge sharing and best practices within the organization. The position requires strong expertise in vSphere and related VMware products, along with excellent communication skills to handle high-stress situations effectively.

This role offers a unique opportunity to work with enterprise-level virtualization technologies while developing expertise in cloud infrastructure. You'll be part of a company that's at the forefront of technological innovation, with the chance to work on challenging technical problems and grow your skillset across multiple technologies.

The position requires being based in the Cork office, offering a stable work environment with a global technology leader. Broadcom provides a diverse and inclusive workplace, considering qualified applicants regardless of background, and offers opportunities for professional growth and development within the organization.