Dedicated Technical Support Engineer 3 - VCF Compute

Join VMware by Broadcom as a Technical Support Engineer 3 specializing in VCF Compute. This role offers an exciting opportunity to work with cutting-edge virtualization technologies while solving complex customer challenges. You'll be part of a global team supporting VMware's enterprise products, particularly focusing on vSphere and related technologies. The position combines technical expertise with customer service, requiring both deep technical knowledge and excellent communication skills.

The role involves extensive training in VMware virtualization technologies, troubleshooting complex customer issues, and working with engineering teams to resolve escalated problems. You'll handle strategic customer accounts, requiring both technical proficiency and relationship management skills. The position offers significant growth opportunities through continuous learning, training programs, and exposure to various technologies.

Working at Broadcom, you'll be part of a collaborative environment with access to cutting-edge technology and a supportive leadership team committed to employee development. The company offers comprehensive benefits including competitive salary, medical benefits, 401(k) matching, and equity opportunities. This role is perfect for someone passionate about technology, problem-solving, and customer service, with a desire to grow in the enterprise software industry.

The position requires flexibility to work in shifts, including weekends, as part of a 24x7 support structure. You'll be joining a diverse team of engineers at different levels, working globally to support customers across time zones. The company culture emphasizes both technical excellence and work-life balance, making it an ideal environment for career growth in technical support and cloud computing.