Broadcom is seeking a Senior Technical Support Engineer (TSE 3) to join their VMware division. This role focuses on providing expert-level technical support for VMware's virtualization technologies, particularly VCF (VMware Cloud Foundation). The position requires deep expertise in vSphere, ESXi, and vCenter Server, combining technical troubleshooting with customer engagement.
The ideal candidate will have 5+ years of industry experience and strong knowledge of cloud and virtualization technologies. You'll be part of a global support structure, working with teams across different time zones to provide 24x7 support. The role involves complex problem-solving, customer interaction, and collaboration with engineering teams to resolve escalated issues.
This position offers comprehensive benefits including medical, dental, and vision insurance, 401(k) matching, stock purchase programs, and various leave benefits. The compensation package includes a competitive base salary range of $71,000-$125,000, plus potential for annual bonus and equity awards.
Working at Broadcom, you'll be part of a team that values continuous learning and development. The company provides extensive training programs and opportunities for skill enhancement. The leadership team is committed to employee growth and maintains a supportive, ethical work environment.
This is an excellent opportunity for a technical professional who enjoys solving complex problems, working with cutting-edge virtualization technology, and delivering exceptional customer service. The role offers a blend of technical challenges, customer interaction, and professional growth opportunities in a leading global technology company.