Services & Lifecycle Support Engineer

Broadcom is a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.
Melville, NY, USAAustin, TX, USABurlington, MA, USA
$103,000 - $164,000
Cloud
Staff Software Engineer
Hybrid
12+ years of experience
Enterprise SaaS

Description For Services & Lifecycle Support Engineer

Broadcom is seeking a master Services & Lifecycle Support Engineer to develop our next generation of consumption-focused service and support offerings for our most strategic customers. If you enjoy building technology-centric offers and delivery assets to drive high impact, high consistency consulting and lifecycle support to customers adopting private cloud solutions, this role is for you.

VMware Cloud Foundation (VCF) is the world's leading full-stack private cloud infrastructure platform, providing a modern, secure, and resilient solution to developers and IT organizations globally. The VCF Services and Lifecycle Support Engineering organization is charged with building and scaling a focused portfolio of cloud technology and IT transformation consulting services in addition to Technical Adoption Manager lifecycle support.

As a Services & Lifecycle Support Engineer, you will:

  • Identify and quantify opportunities to drive core consumption growth
  • Develop and execute a technology services and lifecycle support roadmap for offerings and programs to accelerate customer consumption, adoption, and value realization
  • Continuously measure and improve performance and customer consumption impact of technical assets for central and regional services and lifecycle support delivery teams

You will require a strong mix of business and technical acumen in this role, operating with a cross-functional mindset that considers both Division and regional objectives in driving growth. Experience with consumption-oriented software businesses and applications development may be helpful. Critical thinking and problem-solving skills will be applied throughout the service and lifecycle support development process and program execution phases of your work.

At Broadcom, we operate with a strong focus on technology innovation and accountability to our shareholders and each other. We value and reward exceptional growth and operate with a lean approach of continuous improvement in our performance. Broadcom also values in-person collaboration to unlock the full potential of our teams in offices around the world.

Requirements:

  • BS degree in Engineering, Computer Science or related field preferred and 12+ years of related experience required OR
  • MS degree in Engineering, Computer Science or related field preferred and 10+ years of related experience required.

Join our team and help drive the success of Broadcom's VCF Division objectives!

Last updated 3 days ago

Responsibilities For Services & Lifecycle Support Engineer

  • Develop next generation of consumption-focused service and support offerings
  • Identify and quantify opportunities to drive core consumption growth
  • Develop and execute technology services and lifecycle support roadmap
  • Measure and improve performance and customer consumption impact of technical assets
  • Produce high quality VMware Cloud Foundation consumption service and lifecycle support offerings and assets
  • Partner with product and services engineering, solution architecture, marketing, program management, and delivery leadership

Requirements For Services & Lifecycle Support Engineer

  • BS or MS degree in Engineering, Computer Science or related field
  • 12+ years of related experience (for BS) or 10+ years (for MS)
  • Strong mix of business and technical acumen
  • Experience with consumption-oriented software businesses and applications development (helpful)
  • Critical thinking and problem-solving skills

Benefits For Services & Lifecycle Support Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Paid holidays
  • Paid sick leave
  • Vacation time
  • Paid Family Leave

Interested in this job?

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