Broadcom, a global technology leader in semiconductor and infrastructure software solutions, is seeking a Staff Escalation Engineer for their NSX Security team. This role is part of the Application Networking & Security (ANS) Division, where you'll be instrumental in driving customer satisfaction and success.
The position requires a seasoned professional with 8+ years of experience (or 6+ with a Master's degree) in technical customer-facing roles. You'll be working with complex networking and security solutions, troubleshooting issues, and providing tactical support to customers. The role demands excellent knowledge of Linux systems, RESTful APIs, and shell scripting, along with strong problem-solving abilities.
As a Staff Escalation Engineer, you'll be joining a newly formed division where you can make a direct impact. The role offers a competitive compensation package ranging from $107,000 to $190,000 annually, plus discretionary bonuses and equity opportunities. Broadcom provides comprehensive benefits including medical, dental, and vision insurance, 401(k) matching, and various leave benefits.
This is an excellent opportunity for someone who thrives in a collaborative, fast-paced environment and is passionate about security engineering. You'll be working with cutting-edge technology while contributing to product development through customer feedback and feature requests. The role offers significant professional growth opportunities and the chance to work with a diverse team of professionals in the cybersecurity space.
The position requires periodic on-call rotation for production issues, demonstrating the critical nature of the role in maintaining customer systems. If you're looking to advance your career in security engineering while working for a leading technology company, this role offers the perfect blend of technical challenges and professional growth opportunities.