Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$103,000 - $164,000
Cloud
Staff Software Engineer
Remote
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to serve as a trusted advisor for their VMware Cloud Foundation solution. This role combines technical expertise with customer relationship management to help organizations achieve their business objectives through technology adoption. The TAM will work remotely, focusing on guiding enterprise customers through their journey of onboarding, consuming, and adopting VMware Cloud Foundation solutions.

The ideal candidate will possess strong business acumen and technical skills, with the ability to quickly master VMware Cloud Foundation technologies. They will be responsible for driving customer success through technical assessments, roadmap reviews, deployment guidance, and operational best practices. The role involves daily interaction with assigned customers, making a real impact on their business success while maintaining work-life balance.

As a critical member of the customer's Account Team, the TAM will provide meaningful insights that shape customer strategy. The position offers opportunities to create long-term relationships with customers while developing a deep understanding of their technical and business goals. The role includes regular collaboration with multi-functional teams, including consultants, engineers, product management, and support staff.

The TAM organization offers a supportive leadership environment focused on enabling team member success and career growth. The team culture emphasizes driving strategic customer outcomes and sharing best practices within a diverse, unified group. This position offers competitive compensation, comprehensive benefits, and the opportunity to work with cutting-edge cloud foundation technologies while making a significant impact on enterprise customer success.

Last updated an hour ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to enterprise customers
  • Drive cross-functional, unified customer experience
  • Create and execute Success Plans aligned with customer objectives
  • Deliver technology roadmaps & assessments
  • Provide solution guidance & best practices review
  • Optimize operations and provide industry insights
  • Collaborate with multi-functional Broadcom project teams
  • Work closely with Partner resources
  • Contribute to internal global TAM community

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred or equivalent experience
  • 12+ years related experience required
  • Legal authorization to work in the U.S.
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation solutions
  • Strong communication and presentation skills
  • Ability to work with C-level executives
  • Willing to travel up to 30% regionally

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
Equity
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Paid holidays
  • Paid sick leave
  • Vacation time
  • Paid Family Leave
  • Annual discretionary bonus
  • Equity awards

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