Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$103,000 - $182,000
Cloud
Staff Software Engineer
Remote
5,000+ Employees
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Join Broadcom as a Technical Adoption Manager (TAM) and become a crucial part of our customer success team. In this role, you'll serve as a trusted advisor for enterprise customers, helping them maximize their investment in VMware Cloud Foundation solutions. You'll leverage your technical expertise and business acumen to drive customer adoption, consumption, and success across their entire journey.

As a TAM, you'll work remotely, managing multiple enterprise accounts while maintaining close relationships with stakeholders at all levels. Your responsibilities include conducting technical assessments, providing deployment guidance, and ensuring best practices implementation. You'll create and execute success plans that align with customer objectives, while working closely with cross-functional teams including consultants, engineers, and product management.

The role offers an excellent opportunity to make a real impact on customer success while maintaining work-life balance. You'll be part of a supportive team culture that values diversity, knowledge sharing, and professional growth. The position includes comprehensive benefits and competitive compensation, including base salary, annual bonus potential, and equity opportunities.

Ideal candidates should have 12+ years of experience in customer-facing technical roles, strong expertise in enterprise virtualization, and deep knowledge of VMware Cloud Foundation solutions. The role requires excellent communication skills, the ability to build C-level relationships, and a passion for driving customer success through technology adoption.

Join our team and help shape the future of enterprise cloud solutions while building meaningful relationships with customers and colleagues in a collaborative, growth-oriented environment.

Last updated 19 days ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor for enterprise customers
  • Drive cross-functional, unified customer experience
  • Guide customers in onboarding, consuming, and adopting VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Deliver quarterly Business Reviews
  • Create and execute Success Plans aligned with customer objectives
  • Collaborate with multi-functional Broadcom project teams
  • Work closely with Partner resources
  • Contribute to internal global TAM community

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred or equivalent experience
  • 12+ years related experience required
  • Legal authorization to work in the U.S.
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation solutions
  • Strong communication and relationship building skills with C-level executives
  • Ability to travel up to 30% regionally

Benefits For Technical Adoption Manager

401k
Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Paid holidays
  • Paid sick leave
  • Vacation time
  • Paid Family Leave
  • Annual discretionary bonus
  • Equity compensation

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