Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$94,000 - $151,000
Cloud
Staff Software Engineer
Remote
5,000+ Employees
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to join their team as a trusted advisor for enterprise customers implementing VMware Cloud Foundation solutions. This role combines technical expertise with customer relationship management, focusing on helping organizations achieve their business objectives through technology adoption. The TAM will work remotely, serving as a critical member of the customer's Account Team, driving cross-functional unified customer experiences, and ensuring successful implementation of VMware solutions.

The ideal candidate will possess strong technical knowledge of VMware Cloud Foundation component solutions, including Infrastructure SDDC, NSX Networking, and Aria Operations, combined with excellent communication and relationship-building skills. They will be responsible for creating success plans, conducting technology assessments, providing deployment guidance, and delivering quarterly business reviews.

This position offers a unique opportunity to make a real impact on customer success while maintaining work-life balance. The role involves collaboration with multi-functional teams, including consultants, engineers, product management, and support staff. The TAM team culture emphasizes customer success, knowledge sharing, and professional development through structured quarterly training programs.

Working at Broadcom means joining a global technology leader that values diversity and inclusion. The company offers competitive compensation, remote work flexibility, and the chance to work with cutting-edge technology solutions. If you're passionate about helping organizations succeed in their digital transformation journey and have the technical expertise to back it up, this role provides an excellent opportunity to advance your career while making a meaningful impact.

Last updated 3 days ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor for enterprise customers
  • Drive cross-functional customer experience
  • Create and manage Success Plans aligned with customer objectives
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Deliver quarterly Business Reviews
  • Collaborate with multi-functional Broadcom project teams
  • Work with Partner resources to ensure customer success
  • Provide industry insights and benchmarking

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred or equivalent experience
  • 12+ years related experience required
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation solutions
  • Strong communication and presentation skills with C-level executives
  • Ability to travel up to 30% regionally

Benefits For Technical Adoption Manager

  • Remote work options
  • Structured quarterly training programs
  • Career development opportunities

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