Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$103,000 - $164,000
Cloud
Staff Software Engineer
Remote
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to serve as a trusted advisor for their VMware Cloud Foundation solution. This role combines technical expertise with customer success, focusing on helping enterprise customers achieve their business objectives through technology adoption. The position requires a seasoned professional with 12+ years of experience who can drive cross-functional customer experiences and guide organizations in their cloud transformation journey.

The TAM will work remotely from Pennsylvania or North Carolina, managing relationships with assigned enterprise customers and ensuring their successful adoption of VMware solutions. This role involves creating success plans, conducting technical assessments, providing best practices guidance, and delivering quarterly business reviews. The position offers a competitive base salary range of $103,000-$164,000, plus bonus and equity opportunities.

The ideal candidate will possess strong technical knowledge of VMware Cloud Foundation components, excellent communication skills, and the ability to work with C-level executives. They will join a supportive team culture focused on customer success and professional growth. The role includes comprehensive benefits such as medical coverage, 401(k) matching, and stock purchase options.

This position offers an excellent opportunity for experienced professionals who are passionate about cloud technology and customer success. The role provides a balance of technical depth and strategic customer engagement, with the flexibility of remote work while maintaining some travel for customer interactions.

Last updated 10 hours ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to enterprise customers
  • Drive cross-functional, unified customer experience
  • Guide customers in onboarding, consuming, and adopting VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Create and manage Success Plans aligned with customer objectives
  • Deliver technology roadmaps & assessments
  • Present quarterly Business Reviews
  • Collaborate with multi-functional Broadcom project teams
  • Work closely with Partner resources
  • Contribute to internal global TAM community

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred (or equivalent experience)
  • 12+ years related experience required
  • Strong business acumen and technical skills
  • Experience with VMware Cloud Foundation
  • Enterprise-level virtualization experience
  • Experience in customer-facing positions
  • Ability to travel up to 30% regionally
  • Legal authorization to work in the U.S.
  • Experience with VMware component solutions (vSphere, VCF, NSX Networking, Aria Operations)
  • Effective communication and relationship building skills with C-level personnel

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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