Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$84,000 - $135,000
Cloud
Staff Software Engineer
Remote
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to join their team as a trusted advisor for enterprise customers implementing VMware Cloud Foundation solutions. This role combines technical expertise with strategic customer relationship management, focusing on helping organizations achieve their business objectives through technology adoption.

The TAM will serve as a critical member of the customer's Account Team, driving a cross-functional, unified customer experience. You'll work directly with assigned customers to ensure successful onboarding, consumption, and adoption of VMware Cloud Foundation solutions. The role requires deep technical knowledge of enterprise virtualization and VMware products, combined with strong communication and relationship-building skills.

As a TAM, you'll create and execute Success Plans aligned with customer requirements, deliver technology roadmaps and assessments, provide solution guidance, and optimize operations. You'll work closely with multi-functional Broadcom project teams and partner resources to ensure customer success. The position offers a balance of technical challenges and strategic customer interaction, with opportunities to make a real impact on customer success while maintaining work-life balance.

The role is remote-based, requiring up to 30% regional travel. Broadcom offers a comprehensive benefits package including medical, dental, and vision plans, 401(k) with company matching, ESPP, and various leave benefits. The company culture emphasizes customer success, teamwork, and professional development, with supportive leadership focused on enabling team member success.

Join a diverse, unified team that celebrates its role in Broadcom's future and focuses on driving strategic customer outcomes. This position offers the opportunity to work with enterprise-level technology while developing meaningful relationships with customers and colleagues in a collaborative, supportive environment.

Last updated an hour ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to enterprise customers
  • Drive cross-functional, unified customer experience
  • Guide customers in onboarding, consuming, and adopting VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Deliver quarterly Business Reviews
  • Create and manage Success Plans aligned with customer objectives
  • Collaborate with multi-functional Broadcom project teams
  • Present and communicate with CxO level personnel
  • Work closely with Partner resources

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred (or equivalent experience)
  • 8+ years related experience required
  • Legal authorization to work in the U.S.
  • Strong business acumen and technical skills
  • Experience with VMware Cloud Foundation
  • Enterprise-level virtualization experience
  • Customer-facing experience (TAM, Solution Engineer, or technology consultant)
  • Ability to travel up to 30% regionally

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
Parental Leave
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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