Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$103,000 - $182,000
Cloud
Staff Software Engineer
Remote
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Join Broadcom as a Technical Adoption Manager (TAM) and become a crucial part of our customer success team. In this role, you'll serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to help customers achieve their full potential through VMware Cloud Foundation solutions. You'll work remotely, managing enterprise customer relationships and ensuring successful adoption of cloud technologies.

As a TAM, you'll enjoy diverse responsibilities, from conducting technical assessments to presenting quarterly business reviews. The position offers an excellent work-life balance while allowing you to make a real impact on customer success. You'll be part of a supportive team culture that celebrates diversity and focuses on driving strategic customer outcomes.

The role requires 12+ years of experience in customer-facing positions, with deep knowledge of enterprise-level virtualization and VMware Cloud Foundation solutions. You'll work with cutting-edge cloud technology while helping organizations achieve their business objectives. The position offers competitive compensation ($103,000-$182,000) plus bonus and equity opportunities, along with comprehensive benefits including medical, dental, vision, 401(k) matching, and more.

This remote position requires residence in the Western United States (AZ, CA, CO, NV, OR, UT, or WA) with up to 30% regional travel. You'll be part of a collaborative team environment that values knowledge sharing and professional growth, with structured quarterly training programs to enhance both technical and soft skills.

Last updated a day ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to customers
  • Drive cross-functional, unified customer experience
  • Guide enterprise customers in onboarding and adoption of VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Develop and execute structured engagement plans
  • Present quarterly Business Reviews
  • Collaborate with multi-functional Broadcom project teams
  • Work with Partner resources to ensure customer success
  • Contribute to internal global TAM community

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred (or relevant experience)
  • 12+ years related experience required
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation solutions
  • Strong communication skills with CxO level personnel
  • Ability to travel up to 30% regionally
  • Legal authorization to work in the U.S.
  • Located in Arizona, California, Colorado, Nevada, Oregon, Utah, or Washington

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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