Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$103,000 - $164,000
Cloud
Staff Software Engineer
Remote
5,000+ Employees
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to serve as a trusted advisor for their VMware Cloud Foundation solution. This role is perfect for professionals passionate about helping organizations achieve their business objectives through technology. As a TAM, you'll drive a cross-functional, unified customer experience using technical, communication, and collaboration skills to help customers achieve their full potential through VMware Cloud Foundation adoption.

The position offers a unique opportunity to make a real impact on customer success while maintaining work-life balance. You'll work with assigned customers to create long-term relationships, understanding their technical and business goals while ensuring the effective implementation of VMware by Broadcom's solutions. The role involves conducting technology assessments, roadmap reviews, deployment guidance, and best practices reviews.

Working in a supportive team environment, TAMs focus on driving strategic customer outcomes rather than just activities. The team celebrates diversity and unity, prioritizing customer success above all. You'll join a community of experts who share experiences and learn from each other, contributing to both customer success and personal growth.

The ideal candidate brings 12+ years of experience in customer-facing positions, strong technical expertise in VMware Cloud Foundation components, and excellent communication skills. This remote position offers competitive compensation ($103,000-$164,000) plus bonus and equity opportunities, comprehensive benefits, and the chance to work with a global technology leader in enterprise software solutions.

If you're passionate about technology adoption, customer success, and driving business value while working with a supportive team, this role offers an excellent opportunity to advance your career while making a significant impact.

Last updated an hour ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to enterprise customers
  • Drive cross-functional, unified customer experience
  • Guide customers in onboarding, consuming, and adopting VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Create and manage Success Plans aligned with customer objectives
  • Deliver technology roadmaps & assessments
  • Collaborate with multi-functional Broadcom project teams
  • Present quarterly Business Reviews
  • Optimize operations and provide industry insights
  • Work closely with Partner resources

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred (or relevant experience in lieu of degree)
  • 12+ years related experience required
  • Strong business acumen and technical skills
  • Experience with VMware Cloud Foundation
  • Enterprise-level virtualization experience
  • Experience in customer-facing positions
  • Ability to communicate effectively with CxO level personnel
  • Must be able to travel up to 30% regionally
  • Legal authorization to work in the U.S.

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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