Technical Adoption Manager

Global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions
$103,000 - $182,000
Cloud
Staff Software Engineer
Remote
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Join Broadcom as a Technical Adoption Manager (TAM) and become a crucial part of our customer success team. In this role, you'll serve as a trusted advisor to enterprise customers, helping them maximize their investment in VMware Cloud Foundation solutions. You'll leverage your technical expertise and business acumen to drive customer adoption, consumption, and success across their entire journey.

As a TAM, you'll work remotely, managing multiple customer relationships while maintaining an excellent work-life balance. Your responsibilities include conducting technology assessments, providing deployment guidance, delivering quarterly business reviews, and creating success plans aligned with customer objectives. You'll collaborate with cross-functional teams and partner resources to ensure customer success.

The role requires 12+ years of experience in customer-facing positions, strong knowledge of enterprise-level virtualization, and expertise in VMware Cloud Foundation solutions. You'll join a supportive team culture focused on driving strategic customer outcomes and celebrating success. The position offers competitive compensation ($103,000 - $182,000) plus bonus and equity, comprehensive benefits including medical, dental, vision, 401(k) matching, and more.

This is an excellent opportunity for a technical professional who is passionate about helping organizations achieve their business objectives through technology. You'll have the chance to make a real impact while developing long-term relationships with enterprise customers and contributing to a global community of technical adoption experts.

Last updated 6 days ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to enterprise customers
  • Drive cross-functional, unified customer experience
  • Guide customers in onboarding, consuming, and adopting VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Deliver quarterly Business Reviews
  • Create and execute Success Plans aligned with customer objectives
  • Collaborate with multi-functional Broadcom project teams
  • Work closely with Partner resources
  • Contribute to internal global TAM community

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred or equivalent experience
  • 12+ years related experience required
  • Legal authorization to work in the U.S.
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation solutions
  • Strong communication and relationship building skills with C-level executives
  • Ability to travel up to 30% regionally

Benefits For Technical Adoption Manager

401k
Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Paid holidays
  • Paid sick leave
  • Vacation time
  • Paid Family Leave
  • Annual bonus
  • Equity compensation

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