Technical Adoption Manager

Global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions
$71,000 - $113,000
Cloud
Mid-Level Software Engineer
Remote
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to serve as a trusted advisor for their VMware Cloud Foundation solution. This role focuses on helping enterprise customers succeed in creating modern, developer-ready, secure Private Cloud environments. The TAM will drive customer experience using technical, communication, and collaboration skills to help customers achieve their full potential through the consumption and adoption of VMware Cloud Foundation.

The position offers a unique opportunity to make a real impact on customer success, working daily with assigned customers to overcome challenges and achieve positive outcomes. TAMs are critical members of the customer's Account Team, providing meaningful insights that drive holistic customer strategy. The role involves developing long-term relationships with customers while aligning technical solutions with business goals.

The ideal candidate will have strong business acumen and technical skills, with experience in enterprise-level virtualization and VMware Cloud Foundation solutions. They will be responsible for conducting technology assessments, roadmap reviews, deployment guidance, and best practices reviews. The role requires excellent communication skills to present to C-level executives and collaborate with multi-functional teams.

Working remotely from Texas or Louisiana, this position offers a competitive salary range of $71,000-$113,000, plus comprehensive benefits including medical, dental, vision, 401(k) with company matching, and equity opportunities. The role requires up to 30% regional travel, primarily to local clients with occasional out-of-state visits for conferences or training.

Join a supportive team culture focused on driving strategic customer outcomes and enabling customers to derive maximum value from their VMware solutions. This role offers excellent work-life balance while making a significant impact on enterprise customer success.

Last updated 2 months ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to customers
  • Drive cross-functional, unified customer experience
  • Guide enterprise customers in onboarding and adoption of VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Develop and maintain customer relationships
  • Create and execute Success Plans aligned with customer objectives
  • Present quarterly Business Reviews
  • Collaborate with multi-functional Broadcom project teams
  • Work with Partner resources to ensure customer success

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred (or relevant experience in lieu of degree)
  • 5+ years related experience
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation component solutions
  • Strong communication skills with ability to present to CxO level
  • Ability to travel up to 30% regionally
  • Legal authorization to work in the U.S.
  • Strong business acumen and technical skills

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Paid holidays
  • Paid sick leave
  • Vacation time
  • Paid Family Leave
  • Annual bonus
  • Equity

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