Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$84,000 - $135,000
Cloud
Staff Software Engineer
Remote
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Join Broadcom as a Technical Adoption Manager (TAM) and become a crucial part of our customer success team. In this role, you'll serve as a trusted advisor for enterprise customers implementing VMware Cloud Foundation solutions. You'll leverage your technical expertise and business acumen to help organizations achieve their cloud transformation goals.

As a TAM, you'll drive customer adoption and success through technical assessments, roadmap planning, and best practices implementation. The position offers a dynamic work environment where no two days are the same, allowing you to make a real impact on customer success while maintaining work-life balance.

The role requires deep technical knowledge of VMware Cloud Foundation components, including SDDC, NSX Networking, and Aria Operations. You'll work closely with cross-functional teams, present to C-level executives, and contribute to a collaborative global TAM community. The position offers competitive compensation, comprehensive benefits, and the flexibility of remote work with some regional travel.

This is an excellent opportunity for experienced professionals who are passionate about cloud technology and customer success. You'll join a supportive team culture focused on driving strategic outcomes and enabling customers to maximize value from their VMware solutions. The role combines technical expertise, strategic thinking, and customer relationship management, making it ideal for those seeking to make a significant impact in enterprise cloud adoption.

Last updated an hour ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to enterprise customers
  • Drive cross-functional, unified customer experience
  • Guide customers in onboarding, consuming, and adopting VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Create and manage Success Plans aligned with customer objectives
  • Present quarterly Business Reviews
  • Collaborate with multi-functional Broadcom project teams
  • Work closely with Partner resources
  • Contribute to internal global TAM community

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred (or relevant experience in lieu of degree)
  • 8+ years related experience required
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation solutions
  • Strong communication skills with ability to present to CxO level
  • Ability to travel up to 30% regionally
  • Legal authorization to work in the U.S.
  • Technical expertise in VMware Cloud Foundation component solutions

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
Parental Leave
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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