Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions
$71,000 - $113,000
Cloud
Mid-Level Software Engineer
Remote
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to join their team, focusing on VMware Cloud Foundation solutions. This role combines technical expertise with customer success management, requiring the ability to serve as a trusted advisor to enterprise clients. The position offers a unique opportunity to impact customer success while working with cutting-edge cloud and virtualization technologies.

The TAM will be responsible for driving customer adoption and success of VMware Cloud Foundation solutions, working directly with enterprise customers to achieve their technical and business objectives. This role requires a deep understanding of cloud infrastructure, virtualization, and enterprise IT solutions, combined with strong customer-facing skills.

Key aspects of the role include creating and executing customer success plans, delivering technical assessments and roadmaps, providing best practice guidance, and ensuring optimal solution deployment and operations. The position offers a balance of technical depth and strategic business impact, with opportunities to work with senior stakeholders and influence customer outcomes.

The role offers competitive compensation ($71,000 - $113,000) and comprehensive benefits, including medical, dental, vision, 401(k) with company matching, and stock purchase options. The position is remote-based, requiring up to 30% regional travel to support customer engagements.

This is an excellent opportunity for technically skilled professionals who are passionate about customer success and want to work at the intersection of cloud technology and business strategy. The role provides a platform to make a significant impact on enterprise customer success while working with a supportive team in a collaborative environment.

Last updated 4 minutes ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor to enterprise customers
  • Drive cross-functional, unified customer experience
  • Create Success Plan aligned with customer requirements
  • Deliver technology roadmaps & assessments
  • Provide solution guidance & best practices review
  • Present to and communicate with CxO level personnel
  • Collaborate with multi-functional Broadcom project teams
  • Work closely with Partner resources
  • Conduct quarterly Business Reviews
  • Drive adoption and consumption of VMware Cloud Foundation solutions

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred or equivalent experience
  • 5+ years related experience required
  • Strong business acumen and technical skills
  • Experience with VMware Cloud Foundation
  • Enterprise-level virtualization experience
  • Customer-facing experience (TAM, Solution Engineer, or technology consultant)
  • Ability to travel up to 30% regionally
  • Legal authorization to work in the U.S.
  • Experience with infrastructure SDDC, NSX Networking, Aria Operations

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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