Technical Adoption Manager

Global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions
Phoenix, AZ, USALas Vegas, NV, USAPortland, OR, USA
$103,000 - $182,000
Cloud
Staff Software Engineer
Remote
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Join Broadcom as a Technical Adoption Manager (TAM) and become a crucial part of our customer success team. In this role, you'll serve as a trusted advisor for enterprise customers, helping them maximize their VMware Cloud Foundation implementation. You'll work remotely, leveraging your technical expertise and communication skills to drive customer adoption and success.

The position offers an exciting opportunity to work with cutting-edge cloud technology while maintaining a healthy work-life balance. You'll be responsible for creating and executing success plans, conducting technical assessments, and providing strategic guidance to ensure customers achieve their business objectives through technology adoption.

As a TAM, you'll be part of a supportive team culture that celebrates diversity and focuses on delivering strategic customer outcomes. The role offers competitive compensation ($103,000 - $182,000) plus bonuses and comprehensive benefits, including medical coverage and equity opportunities.

Ideal candidates should have 12+ years of experience in customer-facing technical roles, strong knowledge of enterprise virtualization, and the ability to communicate effectively with C-level executives. You'll be working remotely from select western U.S. locations, with some regional travel required.

This role is perfect for technical professionals who are passionate about customer success, have strong technical acumen, and want to make a significant impact while working for a global technology leader. Join our team and help shape the future of cloud technology adoption while building meaningful relationships with enterprise customers.

Last updated a day ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor for customers
  • Drive cross-functional, unified customer experience
  • Guide enterprise customers in onboarding and adoption of VMware Cloud Foundation
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Develop and maintain customer relationships
  • Present achievements in quarterly Business Reviews
  • Create Success Plans aligned with customer objectives
  • Collaborate with multi-functional Broadcom project teams
  • Provide industry insights and benchmarking

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred (or relevant experience in lieu of degree)
  • 12+ years related experience required
  • Legal authorization to work in the U.S.
  • Strong business acumen and technical skills
  • Experience with VMware Cloud Foundation
  • Enterprise-level virtualization experience
  • Ability to travel up to 30% regionally
  • Experience in customer-facing positions
  • Effective communication skills with CxO level personnel

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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