Technical Adoption Manager

A global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.
$103,000 - $164,000
Cloud
Staff Software Engineer
Remote
12+ years of experience
Enterprise SaaS

Description For Technical Adoption Manager

Broadcom is seeking a Technical Adoption Manager (TAM) to serve as a trusted advisor for their VMware Cloud Foundation solution. This role is perfect for professionals passionate about helping organizations achieve their business objectives through technology. As a TAM, you'll drive a cross-functional, unified customer experience using technical, communication, and collaboration skills to help customers achieve their full potential.

The position involves working with enterprise customers to rapidly onboard, consume, adopt, and realize business value across their entire customer journey. You'll manage multiple customer relationships, providing meaningful insights that form and drive holistic customer strategies. The role requires deep technical knowledge of VMware Cloud Foundation component solutions, including Infrastructure SDDC, NSX Networking, and Aria Operations.

Working in a supportive team environment, you'll collaborate with multi-functional project teams, including consultants, engineers, product management, and support staff. The TAM team focuses on driving strategic customer outcomes while enabling customers to derive maximum value from VMware solutions. The role offers excellent work-life balance and the opportunity to make a real impact on customer success.

Benefits include comprehensive medical, dental, and vision plans, 401(k) with company matching, equity through ESPP, paid time off, and various leave options. The position offers a competitive salary range of $103,000 - $164,000 plus discretionary annual bonus and equity opportunities. This is a remote position requiring up to 30% regional travel, primarily to local clients with occasional out-of-state visits for conferences or training.

Join a diverse, unified team that celebrates success and supports professional growth through structured quarterly training programs. If you're passionate about technology adoption, customer success, and have strong technical and business acumen, this role offers an excellent opportunity to advance your career with a global technology leader.

Last updated an hour ago

Responsibilities For Technical Adoption Manager

  • Serve as a trusted advisor for enterprise customers
  • Drive cross-functional customer experience
  • Conduct technology assessments and roadmap reviews
  • Provide deployment guidance and best practices reviews
  • Create and manage Success Plans aligned with customer objectives
  • Present quarterly Business Reviews
  • Collaborate with multi-functional Broadcom project teams
  • Work with Partner resources to ensure customer success
  • Contribute to internal global TAM community

Requirements For Technical Adoption Manager

Kubernetes
  • Bachelor's degree preferred or equivalent experience
  • 12+ years of related work experience
  • Experience in customer-facing positions
  • Enterprise-level virtualization expertise
  • Experience with VMware Cloud Foundation solutions
  • Strong communication skills with CxO level personnel
  • Ability to travel up to 30% regionally

Benefits For Technical Adoption Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time
  • Paid Family Leave

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