Technical Support Engineer

VMware Cloud Foundation (VCF) division at Broadcom is seeking a Technical Support Engineer to join their team. This role focuses on supporting Software Development Kits (SDK) and helping customers with technical issues. The position offers a unique opportunity to work with top-tier organizations across various industries while being part of a team that delivers industry-leading cloud infrastructure solutions.

The ideal candidate will be a self-motivated problem-solver with strong customer service skills. You'll work directly with VMware products, providing critical support for enterprise customers using VMware's suite of tools including vSphere, vSAN, NSX, and Aria. This role requires technical expertise in programming languages, cloud computing, and system administration.

Working from the Bangalore office, you'll be part of a global team that enables organizations to run their business-critical applications securely and efficiently. The role offers exposure to cutting-edge cloud technologies and the opportunity to work with enterprise-level infrastructure solutions. You'll be instrumental in ensuring customer success while working with some of the largest enterprises, governments, and institutions worldwide.

This position requires working NASA hours and includes comprehensive technical problem-solving, from isolation and diagnosis to reproduction and resolution of complex technical issues. You'll collaborate across different domains and product groups, building strong relationships with both customers and internal teams while contributing to Broadcom's reputation for excellence in technical support.