Technical Support Engineer

Broadcom, a global technology leader in semiconductor and infrastructure software solutions, is seeking a Technical Support Engineer for their VeloCloud SD-WAN team. This role combines networking expertise with customer support, requiring deep technical knowledge in networking technologies and security. The position involves working with elite customers to troubleshoot and resolve complex networking challenges. You'll be part of a globally distributed team of highly competent engineers, creating knowledge base articles, handling technical escalations, and implementing best practices. The role requires working from the Chennai office, with a Monday through Friday schedule and occasional weekend or on-call duties. This is an excellent opportunity for networking professionals who enjoy problem-solving and have a passion for customer service. The position offers exposure to cutting-edge SD-WAN technology and the chance to work with a diverse, global team in a leading technology company.