VCF Support Account Manager (VCF SAM)

The VMware Cloud Foundation (VCF) division at Broadcom is seeking a Support Account Manager to join their team. This role is crucial in optimizing and personalizing customer support experience for their cloud infrastructure solutions. As a VCF SAM, you'll work with top-tier strategic customers across various industries, acting as their technical liaison within the support organization. You'll be responsible for managing support requests, driving resolution of technical issues, and ensuring maximum uptime for customers' cloud environments. The position offers a unique blend of technical expertise and customer relationship management, requiring both deep technical knowledge of VMware products and strong communication skills. The role provides opportunities for professional growth within a collaborative team culture that values diversity and inclusion. The position includes comprehensive benefits and competitive compensation, making it an attractive opportunity for experienced professionals in cloud support services.