Software Support Engineer

Builder.ai is revolutionizing the app development industry by making it accessible to everyone, regardless of technical background. As a Software Support Engineer, you'll join a rapidly growing company that was recently recognized as one of 2023's Most Innovative Companies in AI by Fast Company and secured $250m in Series D funding with Microsoft partnership.

The role combines technical support excellence with DevOps expertise, requiring 1-2 years of experience in cloud-based environments. You'll be responsible for providing exceptional technical assistance to customers while maintaining internal SLAs. The position demands strong knowledge of cloud services, Kubernetes, containerization, and CI/CD pipelines.

The company culture emphasizes experimentation and growth, following HEARTT values (Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency). With over 800 team members globally, Builder.ai offers a collaborative environment where you can make a significant impact. The position is based in their state-of-the-art Gurugram office, offering attractive benefits including stock options, medical insurance, and performance bonuses.

This role is perfect for someone who combines technical expertise with strong communication skills, as you'll be explaining complex concepts to non-technical stakeholders. The company's recent funding and partnership with Microsoft indicate strong growth potential, making this an excellent opportunity for career advancement in a company that's transforming the app development landscape.