Developer Support Specialist III

Calendly is seeking a Developer Support Specialist III to join their Customer Experience team. This role involves providing high-touch support for customers, particularly focusing on API, SAML/SCIM, technical integrations, and broader development challenges. The ideal candidate will have a robust background in development & integration, leadership qualities, technical expertise, and a self-driven curiosity for resolving technical issues.

Key responsibilities include:

• Resolving complex issues and aiding with sophisticated integrations
• Offering detailed support for enterprise customers
• Conducting in-depth analysis of development practices
• Acting as a consultant and advocate for enterprise customers
• Developing and maintaining resources for the developer community
• Addressing inquiries related to APIs, webhooks, and advanced integrations
• Collaborating with Product teams to relay customer feedback
• Providing technical mentorship to customer experience teammates

The role offers opportunities for professional growth, impact on millions of users, and the chance to work with an exceptional team. Calendly provides a competitive salary based on location tiers, along with benefits including a Quarterly Corporate Bonus program, equity awards, and other perks.

If you're passionate about customer support, have strong technical skills, and want to make a significant impact in a growing company, this could be an excellent opportunity for you at Calendly.