AI/ML and MLOps Field Engineer

Provider of open source software and operating systems, creator of Ubuntu, serving global enterprise and technology markets.
Machine Learning
Mid-Level Software Engineer
Remote
501 - 1,000 Employees
3+ years of experience
AI · Enterprise SaaS

Description For AI/ML and MLOps Field Engineer

Canonical, the company behind Ubuntu, is seeking an AI/ML and MLOps Field Engineer to help global enterprises implement AI solutions using cutting-edge open source technologies. This role combines software engineering expertise with customer-facing responsibilities, focusing on architecting and deploying sophisticated AI/ML infrastructures on public and private cloud platforms.

The position offers a unique opportunity to work with Ubuntu, the widely-used platform for AI, IoT, and cloud computing. You'll be part of a global team helping enterprises adopt technologies like Kubeflow, MLFlow, and Feast, while solving complex challenges in data architecture and machine learning deployment. The role involves handling advanced scenarios such as training LLMs on multiple K8s clusters and processing massive-scale real-time data.

As a Field Engineer, you'll work remotely with a diverse team of 1000+ colleagues across 70+ countries, participating in regular in-person team meetings worldwide. The role requires strong technical skills in Linux, cloud computing, and Python programming, combined with excellent communication abilities to engage with customers effectively. You'll be instrumental in designing and implementing solutions that range from kernel-level operations to high-level applications, working with leading cloud providers like AWS, Azure, and Google Cloud.

The ideal candidate should have a strong technical background, business acumen, and a passion for open source technology. This position offers extensive learning opportunities in emerging technologies, direct customer interaction, and the chance to influence product development through customer feedback. The company provides comprehensive benefits, including education budgets, parental leave, and opportunities for international travel, making it an excellent opportunity for those seeking to advance their career in AI/ML while working with a pioneer in open source software.

Last updated 5 minutes ago

Responsibilities For AI/ML and MLOps Field Engineer

  • Work across the entire Linux stack, from kernel, networking, storage, to applications
  • Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, and Spark
  • Deliver solutions either on-premise or in public cloud (AWS, Azure, Google Cloud)
  • Collect customer business requirements and advise them on Ubuntu and relevant open source applications
  • Deliver presentations and demonstrations of Ubuntu Pro and AI/ML capabilities
  • Liaise with product teams to give feedback on requirements
  • Work collaboratively with sales team to reach common targets
  • Global travel up to 25% for internal/external events and customer meetings

Requirements For AI/ML and MLOps Field Engineer

Python
Kubernetes
Linux
  • Exceptional academic track record
  • Technical undergraduate degree
  • Experience in data engineering, MLOps, or big data solutions deployment
  • Experience with Python, R, or Rust
  • Practical knowledge of Linux, virtualization, containers and networking
  • Knowledge of cloud computing concepts & platforms (Kubernetes, AWS, Azure, GCP)
  • Intermediate level Python programming skills
  • Professional written and spoken English
  • Experience with Linux (Debian or Ubuntu preferred)
  • Ability to travel internationally

Benefits For AI/ML and MLOps Field Engineer

Education Budget
Parental Leave
Mental Health Assistance
  • Distributed work environment with twice-yearly team sprints
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Priority Pass and travel upgrades for long haul company events

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