Associate Support Engineer

Canonical, the company behind Ubuntu, is seeking an Associate Support Engineer to join their globally distributed team. This role offers an exciting opportunity for hands-on engineers passionate about Linux and open source technologies. You'll be working with industry experts, solving complex technical problems across cloud, desktop, and IoT platforms. The position involves providing expert-level support, managing cases from qualification to resolution, and contributing to knowledge base articles. As part of a company with 1100+ colleagues across 75+ countries, you'll participate in bi-annual team meetings in various global locations. The role requires strong Linux troubleshooting skills, programming fundamentals, and excellent communication abilities. Canonical offers a comprehensive benefits package, including education budget, parental leave, and mental health support. This is an excellent opportunity to grow your career with a pioneer in open source software, working on cutting-edge technology that powers AI, IoT, and cloud computing initiatives.