Linux Desktop & Devices Support Engineer

Canonical, the company behind Ubuntu, is seeking a Linux Desktop & Devices Support Engineer to join their globally distributed team. This role offers a unique opportunity to work with cutting-edge open source technologies while providing technical support for the full Desktop and Server technical stack. As a Support Engineer, you'll be responsible for managing customer cases from qualification to resolution, contributing to knowledge base articles, and maintaining high customer satisfaction levels.

The position requires strong Linux expertise, troubleshooting skills, and the ability to work independently in a remote environment. You'll be part of a company that's been remote-first since 2004 and is at the forefront of open source technology. The role combines technical challenges with customer service, requiring both deep Linux knowledge and excellent communication skills.

Benefits include a competitive compensation package, substantial learning and development budget, flexible remote work, and opportunities to travel for team events. Canonical offers a progressive work environment that values diversity and promotes professional growth. This is an excellent opportunity for someone passionate about Linux and customer success to build a career with a pioneer in the open source world.