Linux Desktop Support Engineer

Canonical, the company behind Ubuntu, is seeking a Linux Desktop Support Engineer to join their remote-first team in the EMEA region. This role combines technical expertise with customer success, requiring strong Linux administration skills and excellent communication abilities. As a Linux Desktop Support Engineer, you'll be responsible for providing comprehensive technical support for both Desktop and Server stacks, managing support cases from start to finish, and contributing to the knowledge base.

The position offers a unique opportunity to work with cutting-edge open source technologies while being part of a global team that's been successfully operating remotely since 2004. You'll be involved in system performance troubleshooting, Linux integration, and maintaining high customer satisfaction levels through adherence to Service Level Agreements.

The ideal candidate should have a bachelor's degree in a technical field, strong Linux administration experience, and programming fundamentals in various languages. You'll need to be self-motivated, capable of prioritizing effectively, and committed to continuous learning as products and services evolve.

Canonical offers an attractive benefits package including a personal development budget, flexible remote work, and opportunities to travel for team events. The company's commitment to open source innovation and global impact makes this an excellent opportunity for those passionate about Linux and customer success. Join a pioneering organization that's shaping the future of technology in AI, IoT, and cloud computing.