Software Support Engineer

Canonical, the company behind Ubuntu, is seeking a Software Support Engineer to join their distributed team. This dynamic role focuses on Linux-based infrastructure and applications, covering everything from bare metal to containerization and cloud technologies. The position requires expertise in troubleshooting and resolving critical issues across the open source stack, including kernel-level problems.

The ideal candidate will work with enterprise customers, handling complex technical challenges while collaborating with various internal teams. You'll be part of a global organization with 1200+ colleagues across 75+ countries, contributing to technology used by millions worldwide. The role offers significant growth opportunities in open source technology and requires strong Linux expertise and programming skills in languages like Python, Go, or C/C++.

As a Software Support Engineer, you'll be instrumental in developing bug fixes, working with upstream communities, and ensuring customer success. The position combines technical depth with customer interaction, requiring both strong engineering capabilities and excellent communication skills. You'll work remotely with opportunities to meet teammates 2-4 times yearly in various global locations.

The company offers comprehensive benefits, including a learning budget, parental leave, and wellness programs. This role is perfect for someone passionate about open source technology, eager to work on cutting-edge solutions, and interested in joining a pioneer in global distributed collaboration.