Manager, Process Management (Hybrid)

Capital One is seeking a Manager of Process Management to join their team in a hybrid role. This position is crucial for driving organizational success through excellence in operational execution and delivery. The role involves leading a team of process managers while creating and modifying processes that improve business efficiency. The ideal candidate will be an integrative thinker with exceptional attention to detail and a drive for innovation.

The position requires collaboration with leaders across the organization to influence results that directly impact the company's bottom line. Key responsibilities include monitoring data trends, measuring effectiveness, and ensuring data integrity. The role involves significant stakeholder management and education regarding process utilization and execution.

As a Manager of Process Management, you'll be responsible for creating and validating processes, applying strategic thought leadership, designing metrics for efficiency measurement, and driving process improvements aligned with customer outcomes. The role offers competitive compensation ranging from $115,200 to $144,600 depending on location, plus performance-based incentives and comprehensive benefits.

The ideal candidate should have at least 2 years of experience in Process or Project Management, along with people management experience. While a High School Diploma is required, a Bachelor's Degree or military experience is preferred. The position offers growth opportunities within Capital One's dynamic environment and the chance to make a significant impact on organizational efficiency and effectiveness.