Christopherson Business Travel, a globally recognized leader in Travel Management, is seeking an IT Support Engineer to join their Technology team. This role combines end-user IT support with application support for both third-party and proprietary systems. The position operates in a dynamic, fast-paced environment, providing support through multiple channels including phone, email, in-person, and remote sessions.
The ideal candidate will possess strong technical skills across Windows and Mac environments, experience with device management solutions, and excellent customer service abilities. They will be responsible for managing service desk requests, troubleshooting hardware and software issues, and maintaining documentation. The role offers opportunities for growth and learning within a collaborative team environment.
The position comes with a comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, and PTO. This is an excellent opportunity for a technical professional who enjoys problem-solving and helping others while working for a leading travel management company. The role requires a combination of technical expertise and strong interpersonal skills, making it ideal for someone who thrives in a customer-facing technical support role.
The company values innovation and self-initiative, seeking candidates who are willing to take on challenges and contribute to the team's success. With the travel industry's dynamic nature, this role offers exposure to various technologies and the chance to work with both proprietary and third-party applications, providing a rich learning environment for professional growth.