Senior Systems Engineer - Acacia

Acacia Communications, a part of Cisco, designs intelligent transceivers using advanced signal processing and photonic integration for high-speed fiber optic transmission in data center, metro, long-haul, and ultra-long haul telecommunication networks.

As a Senior Systems Engineer at Acacia, you will:

• Act as a liaison between customers and Engineering groups
• Support and address technical questions from customers, including network equipment manufacturers, hyperscalers, and internet service providers
• Work with System Application Engineering (SAE) and R&D teams to support all coherent and non-coherent products
• Focus on enabling customers and partners to successfully develop and deploy next-generation telecom systems
• Capture, replicate, define, and resolve diverse and highly technical issues
• Influence future product feature development and current product modifications
• Provide technical guidance and educate customers on Acacia products
• Work with SAEs to support customer Engineering lab and deployed system field issues
• Advocate for customer product needs and standards-based features
• Author application notes, product specifications, and Python scripts
• Contribute to technical presentations and marketing documents
• Provide full life cycle technical support for Acacia products in HW and SW areas

You will collaborate with entire R&D teams (DSP, ASIC, Optics, Software, Photonics, and Hardware) in a collaborative environment that fosters success and personal growth.

The ideal candidate is enthusiastic about solving system-level challenges in optical transceivers, detail-oriented, high-energy, and driven to get things done. You should be capable of working independently while also participating in team collaboration. Strong communication skills and the ability to build long-term relationships with coworkers and customers are essential.

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