Senior Customer Success Engineer

CleverTap, a leading all-in-one engagement platform, is seeking a Senior Customer Success Engineer to join their team in Mumbai. This role is perfect for tech-savvy problem-solvers who thrive in a fast-paced, customer-centric environment.

As a Senior Customer Success Engineer, you'll be the first point of contact for technical and non-technical issues, working with customers across the globe. You'll debug mobile apps, troubleshoot SDK integration issues, and own problems until resolution. This position offers a unique opportunity to work with cutting-edge technology in the mobile engagement space.

Key responsibilities include providing efficient technical assistance, contributing to support documentation, and collaborating with various teams to ensure customer satisfaction. You'll need an engineering degree (preferably in Computer Science), 2+ years of programming experience, and strong communication skills.

CleverTap offers an exciting work environment where your contributions matter. You'll be part of a global growth-stage startup, innovating at scale and learning continuously. The company culture values teamwork, accountability, and passion for technology.

Join CleverTap to work with a platform trusted by 2000+ customers, including major brands like Electronic Arts, TD Bank, and AirAsia. With backing from leading investors and a presence in multiple countries, CleverTap is at the forefront of customer engagement technology.

If you're ready to take on a challenging role that combines technical expertise with customer success, apply now and be part of shaping the future of customer engagement!