Technical Support Engineer

CloudQuery is a developer-first cloud governance platform specializing in Data Pipelines, Cloud Asset Inventory, and CSPM (Cloud Security Posture Management). As a Series-B Startup, we're making significant impacts by powering data movement for SREs, platform, and security teams in Fortune 100 companies.

As a Technical Support Engineer, you'll be at the forefront of our customer-facing operations, working directly with our cloud governance platform. Your role will involve troubleshooting and resolving technical issues while collaborating with customers, engineering, and product teams to ensure an exceptional user experience.

The position offers a unique opportunity to work with cutting-edge cloud technologies and security solutions. You'll be handling technical support across multiple channels, maintaining compliance with SLAs, and contributing to the continuous improvement of our support infrastructure. The role requires a strong background in cloud platforms (AWS, Azure, or Google Cloud) and technical support, with opportunities to work with modern technologies and frameworks.

Working at CloudQuery means joining a remote-first company that values collaboration and professional growth. You'll be part of a dynamic team that offers competitive compensation, including significant options package upside. The company culture emphasizes staying connected through team events while maintaining a remote-friendly environment.

This role is perfect for someone who enjoys technical problem-solving, has a passion for cloud technologies, and wants to be part of a growing startup's success story. You'll have the opportunity to work with various cloud platforms, security frameworks, and modern DevOps tools while contributing to the company's expansion and success.