Service Desk Engineer

Commonwealth Fusion Systems, a pioneering company in fusion energy technology, is seeking a Service Desk Engineer to join their dynamic team. With over $2 billion in capital raised since 2018, CFS is at the forefront of developing commercially viable fusion power plants.

The role combines traditional service desk responsibilities with opportunities for growth into systems administration and engineering projects. As a Service Desk Engineer, you'll be the first point of contact for IT issues while collaborating with the infrastructure team on foundational projects. This position is perfect for someone who excels in problem-solving and has a passion for automation.

Your responsibilities will span from providing top-tier technical support to implementing enterprise-wide solutions. You'll manage end-user devices, work on cybersecurity initiatives, and contribute to the company's technical infrastructure. The role offers a unique blend of hands-on support and strategic project work, with opportunities to automate processes and improve efficiency.

The ideal candidate brings experience in desktop support, enterprise systems (G Suite, Freshservice, Okta), and multiple operating systems (Windows, Mac, Linux). Knowledge of Active Directory/Azure AD and experience with JAMF, MECM/SCCM, or Intune is crucial. The position offers competitive compensation ($80,000-$180,000), equity, comprehensive benefits, and the opportunity to work in a hybrid environment.

Join a company that values diversity, fosters professional growth, and offers the chance to contribute to groundbreaking energy technology. This role provides an excellent opportunity to develop your IT career while working on meaningful projects that impact the future of energy production.