Customer Success Engineer

ConductorOne is revolutionizing identity governance with their modern platform designed to reduce the identity attack surface with confidence. As a Customer Success Engineer, you'll play a crucial role in helping enterprises like DigitalOcean, Instacart, and Zscaler maximize their identity security infrastructure.

The role combines technical expertise with customer-facing responsibilities, making it perfect for someone who enjoys both technical challenges and building strong client relationships. You'll be the first CSE, working with complex enterprise environments and driving customer success through implementation and beyond.

Your technical background in IAM, SaaS platforms, containerization, and cloud infrastructure will be essential as you guide customers through their journey with ConductorOne. You'll own the technical relationship with large accounts, working alongside Account Managers to ensure successful implementations and ongoing value realization.

Key aspects of the role include improving technical documentation, sharing insights to enhance product strategy, and becoming an expert in the growing identity security landscape. You'll be responsible for multiple simultaneous customer onboardings, requiring strong program management skills and attention to detail.

The ideal candidate brings 5-8 years of relevant experience, is comfortable with East Coast hours, and has a strong foundation in enterprise platforms, containerization, API management, and infrastructure as code. This role offers the opportunity to shape the future of identity governance while working with cutting-edge technology and prestigious clients.

Benefits include competitive compensation ($100K-$200K) plus equity, and the flexibility of remote work. Join ConductorOne to be part of a team that's transforming how enterprises manage identity and access control in the modern era.