Cprime is seeking a Site Reliability Engineer (SRE) to join their Managed Services team. This role combines technical expertise with customer service, focusing on supporting and managing client-hosted cloud applications and accounts. The position requires strong experience with Linux systems, AWS infrastructure, and the Atlassian tool suite.
The ideal candidate will play a crucial role in maintaining application availability, implementing infrastructure changes, and developing automated monitoring solutions. They will work directly with clients to address technical needs and proactively solve problems before they become critical. The role involves collaboration with solution architects and other technical experts to design and implement robust system architectures.
Key technical requirements include 3+ years of Linux experience, proficiency with AWS services, and expertise with the Atlassian stack. The position demands knowledge of infrastructure monitoring tools, DevOps practices, and database technologies. The role also requires participation in 24/7 support coverage with weekend rotations.
Cprime offers a collaborative work environment with a focus on customer satisfaction and technical excellence. The company is committed to diversity and inclusion, providing equal opportunities for all qualified candidates. This remote position offers the flexibility of working from home while being part of a dynamic team that values innovation and problem-solving.
The role presents an excellent opportunity for a mid-level engineer looking to expand their skills in cloud infrastructure, automation, and customer-facing technical support. The position combines technical challenges with the opportunity to directly impact client success through infrastructure optimization and proactive support.