Backend Operations Support Engineer - Night Shift

World's fastest growing global cryptocurrency platform serving more than 80 million customers, founded in 2016.
Backend
Senior Software Engineer
Hybrid
5+ years of experience
Finance · Blockchain

Description For Backend Operations Support Engineer - Night Shift

Crypto.com, a leading cryptocurrency platform serving over 80 million customers globally, is seeking a Backend Operations Support Engineer for their night shift operations. This role is crucial in maintaining and improving software for various venture projects adjacent to their core businesses. The position offers a unique opportunity to work with cutting-edge blockchain technology while supporting a rapidly growing financial platform.

The role demands expertise in DevOps practices, particularly with AWS, Kubernetes, and CI/CD pipelines, combined with strong programming skills in Ruby, Golang, and SQL. You'll be responsible for system reliability, customer support, and technical development, working primarily during EST timezone hours while maintaining overlap with HKT timezone.

This position is ideal for a seasoned professional who thrives in a fast-paced environment and has a passion for cryptocurrency and blockchain technology. You'll be part of a dynamic team that values innovation, problem-solving, and continuous improvement. The role offers significant growth opportunities within a company that's at the forefront of cryptocurrency adoption.

Working at Crypto.com means joining a mission to put "Cryptocurrency in Every Wallet™". The company offers competitive benefits, including flexible work arrangements, internal mobility opportunities, and unique perks like a Crypto.com visa card upon joining. The hybrid work environment allows for both collaborative in-person interactions and remote work flexibility.

The ideal candidate will combine technical expertise with strong communication skills, as you'll be interfacing with both technical and non-technical stakeholders. If you're passionate about cryptocurrency, enjoy solving complex technical challenges, and want to be part of a transformative financial technology company, this role offers an excellent opportunity to make a significant impact.

Last updated 12 days ago

Responsibilities For Backend Operations Support Engineer - Night Shift

  • Engage in requirements analysis, system design, and development work
  • Write and refine integration tests
  • Act as primary technical contact for resolving production issues
  • Provide customer support and handle user issues
  • Collaborate with SRE team for monitoring and alerting mechanisms
  • Provide system upgrade and optimization plans
  • Work in EST timezone with overlap in HKT timezone
  • Build relationships with operation teams to improve efficiency

Requirements For Backend Operations Support Engineer - Night Shift

Go
Ruby
Linux
Kubernetes
  • 5+ years of experience in DevOps, AWS, Kubernetes, and CI/CD pipelines
  • Solid experience in Linux environment and support tools
  • Experience with shell scripting, Ruby, Golang and SQL technologies
  • Familiar with monitoring systems (Datadog, Sumologic, OpenTelemetry)
  • Familiarity with exchange platform domain knowledge
  • Strong analytical skills
  • Detail-oriented with strong ownership
  • Excellent communication skills
  • Proficiency in English and Mandarin
  • Willingness to work flexible hours for US trading sessions

Benefits For Backend Operations Support Engineer - Night Shift

Visa Sponsorship
  • Competitive salary
  • Attractive annual leave including birthday and work anniversary
  • Flexible work hours
  • Hybrid or remote work setup
  • Internal mobility program
  • Crypto.com visa card upon joining

Interested in this job?

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