Crypto.com, a leading cryptocurrency platform serving over 80 million customers globally, is seeking a Backend Operations Support Engineer for their night shift operations. This role combines technical expertise with operational support, requiring work during EST timezone hours while maintaining overlap with HKT.
The position demands a seasoned professional with 5+ years of DevOps experience, particularly in AWS, Kubernetes, and CI/CD pipelines. You'll be responsible for system reliability, customer support, and technical development within the derivatives trading project. The role involves close collaboration with various teams including SRE, infrastructure, and customer service.
As part of the technical team, you'll contribute to system design, development, and integration testing while maintaining close relationships with operation teams. A key aspect of the role is providing primary technical support for production issues, requiring comprehensive understanding of upstream and downstream business services related to derivatives trading.
The ideal candidate should possess strong expertise in Linux environments, proficiency in languages like Ruby, Golang, and SQL, and familiarity with monitoring systems. The role offers competitive benefits including flexible work arrangements, internal mobility opportunities, and unique perks like a Crypto.com visa card upon joining.
Working at Crypto.com means joining a transformational and proactive environment where you'll be empowered to think big and contribute to the company's mission of putting cryptocurrency in every wallet. The company values diversity, inclusion, and provides opportunities for personal and professional growth within a supportive team of industry experts.