Blockchain Security Technical Support Engineer
Description For Blockchain Security Technical Support Engineer
Crypto.com, a leading cryptocurrency platform serving over 80 million customers worldwide, is seeking a Blockchain Security Technical Support Engineer to join their distinguished Security Team. This role combines blockchain expertise with security implementation, working under a CISO recognized by Forbes Technology Council and among Global Top 100 CISOs.
The position requires deep understanding of Web3 and blockchain technology, with particular emphasis on smart contracts (DApps) and staking experience across various blockchain networks. Initially focusing on the Solana ecosystem, the role will expand to cover other networks like Cronos/Cronos zkEVM. The successful candidate will serve as the technical authority on blockchain matters for the wider Crypto.com team.
The company's Security Team, comprising international cybersecurity experts, has achieved numerous certifications including ISO27001, ISO27701, ISO22301, PCI
Working at Crypto.com offers unique opportunities for professional growth in a transformational environment. The company provides competitive compensation, comprehensive medical benefits, flexible work arrangements, and internal mobility opportunities. Team members receive a Crypto.com visa card upon joining and work alongside some of the industry's best talents.
This role is perfect for someone passionate about blockchain security who wants to contribute to the company's mission of putting "Cryptocurrency in Every Wallet™" while working in a diverse, inclusive environment that values innovation and technical excellence.
Responsibilities For Blockchain Security Technical Support Engineer
- Understand DApss and ability to deploy/maintain/monitor smart contracts in Solana/EVM
- Develop an understanding of all supported blockchain and an in-depth knowledge of a select few blockchains
- Research on new blockchain supported by the organization
- Stay up to date with software upgrades and other critical blockchain changes
- Share blockchain/DApps knowledge with internal teams including Engineers, DevOps, Sales, Product Manager and Customer Success team
- Troubleshoot and triage blockchain specific alerts and issues
Requirements For Blockchain Security Technical Support Engineer
- Strong client service in a fast paced, high pressure, and dynamic environments
- Past job experiences in supporting applications in 24/7 environment
- Good knowledge of blockchain and its ecosystem and how protocols interact with each other and DApss
- Hands-on experience in running blockchain nodes, writing smart contracts (DApps), staking, governance, bridges
- Knowledge in programming languages such as Rust, Solidity, Javascript, Node.js, Python
- Experience owning technical documentation
- Attention to detail with an analytical mindset
- Adaptive to varying work condition
- Good communication skills in English both written and verbal
Benefits For Blockchain Security Technical Support Engineer
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement including birthday and work anniversary
- Flexi-work hour and hybrid or remote set-up
- Internal mobility program
- Crypto.com visa card provided upon joining
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