Blockchain Security Technical Support Engineer

Crypto.com is the world's fastest growing global cryptocurrency platform, serving more than 80 million customers with a vision of Cryptocurrency in Every Wallet™.
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Security
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
Blockchain · Cybersecurity · Finance

Description For Blockchain Security Technical Support Engineer

At Crypto.com, we're seeking a Blockchain Security Technical Support Engineer to join our highly experienced Security Team. This role is perfect for someone enthusiastic about Web3 and blockchain technology, with hands-on experience in writing smart contracts (DApps) and staking on various blockchain networks. You'll be the go-to expert for the wider Crypto.com team on blockchain networks, researching and understanding new blockchains as they emerge.

Key Responsibilities:

  • Understand, deploy, maintain, and monitor smart contracts in Solana/EVM
  • Develop in-depth knowledge of supported blockchains
  • Research new blockchains supported by the organization
  • Stay updated on software upgrades and critical blockchain changes
  • Share blockchain/DApps knowledge with internal teams
  • Troubleshoot blockchain-specific alerts and issues

Requirements:

  • Strong client service skills in fast-paced environments
  • Experience supporting 24/7 applications
  • Good knowledge of blockchain ecosystems and DApps
  • Hands-on experience with blockchain nodes, smart contracts, staking, governance, and bridges
  • Knowledge of Rust, Solidity, Javascript, Node.js, Python
  • Experience with technical documentation
  • Analytical mindset and attention to detail
  • Adaptability to varying work conditions
  • Excellent communication skills in English

Benefits:

  • Competitive salary
  • Medical insurance with dependent coverage
  • Attractive leave entitlement
  • Flexible work hours and hybrid/remote options
  • Internal mobility program
  • Crypto.com Visa card upon joining

Join our team and be part of shaping the future of cryptocurrency, working with some of the best in the industry in a supportive and innovative environment. Crypto.com is committed to diversity, inclusion, and providing equal opportunities to all candidates.

Last updated 2 months ago

Responsibilities For Blockchain Security Technical Support Engineer

  • Understand, deploy, maintain, and monitor smart contracts in Solana/EVM
  • Develop in-depth knowledge of supported blockchains
  • Research new blockchains supported by the organization
  • Stay updated on software upgrades and critical blockchain changes
  • Share blockchain/DApps knowledge with internal teams
  • Troubleshoot blockchain-specific alerts and issues

Requirements For Blockchain Security Technical Support Engineer

JavaScript
Node.js
Python
  • Strong client service skills in fast-paced environments
  • Experience supporting 24/7 applications
  • Good knowledge of blockchain ecosystems and DApps
  • Hands-on experience with blockchain nodes, smart contracts, staking, governance, and bridges
  • Knowledge of Rust, Solidity, Javascript, Node.js, Python
  • Experience with technical documentation
  • Analytical mindset and attention to detail
  • Adaptability to varying work conditions
  • Excellent communication skills in English

Benefits For Blockchain Security Technical Support Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Competitive salary
  • Medical insurance with dependent coverage
  • Attractive leave entitlement
  • Flexible work hours
  • Hybrid or remote work options
  • Internal mobility program
  • Crypto.com Visa card upon joining

Interested in this job?

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